Customer Service Wins Again

 

 

 

Do you have such good customer service that people can scream and shout your name... I went to Best Buy today and the manager didn't want to value my $50 gift certificate that I earned for my phone.. Then he turned to 3 other employees and ...

they all said I couldn't get it.. Then he went to his manager and he said I couldn't get it.... I said I'm a Preffered Customer and I want you to honor my $50 gift certificate... He said sorry... I said, the lady who helped me yesterday knows me very well and she knows how much I spend.. He said she's not here... I said call her... He called her and said a lady was here yesterday who buys a lot (she said yes EVelyn Jackson, he didn't have to tell her my name). She said you don't know Evelyn, she spends a lot here, everyone knows her... Then he said I never meet her... she said I don't care, give her the $50. Well then another employee came and said hi Evelyn and I waived, then another employee said Hey Eve, what's going on... I said will you tell this man to give me my $50... Well I tell you this, he will always remember me... and yes I got my $50 honored. Customer service shouldn't be this hard people. Know your customers, they pay your salary... The Beast...

 

Working the No Business card

 

 

 

Ok, I get a client who has no money to even buy business cards and she said can I help her... She said other people told her once she gets money to buy business cards to call them back. The Beast Divalyn Small Business Guru said... Go out...

and buy some colorful index cards... 3 X 5 then cut them in half. Then find a teenager with nice handwriting and Let them put your Business name, your name, phone number and website or email on it... add get 10% off with this card... Yes... I said it... Then pass them out and tell people you're waiting for you new business cards to come in, so these are only temporary.. They don't have to know you're waiting for about another 6 months for extra money to even start... Come on we all been there with no money to do anything with our business... Get creative guys.... Is this unprofessional, NO WAY, this is what you call being CREATIVE and BROKE at the same time.... lol... and go ahead online and get my book for more creative ideas to help you grow... www.dsbg4u.com

 

Competition is always good...work it baby

 

I tell people there is enough people out there to go around for all of us... People stop worrying about other people who have a similiar business like yours... When they say competition is good, it is... I have plenty of friends who's marke...ters like me and it don't scare me not one bit... When you do you and be unique no one and I mean no one can copy and do it the way you do. I do things different and some marketers look at me like I"m crazy. They say you can't do that, you have to do to it this way it's the way most marketers do it... I say I'm not most marketers, then smile and keep it moving... Do this means they are better than me or I'm better than them... NO WAY... This means I love my business so much, that I'm willing to do what others don't and still make money from it... Be different, Be you and stop worrying about the competition... So lift up your head and the next time someone might step on your toe say, that's ok I know I"m unique and do things differently and will get the different client that you don't get... lol.. The Beast www.dsbg4u.com

 

 

Scared to do nothing is the problem

Have you ever been so scared to try something out or something new and never do it... Do you get nervous, start sweating and your heart start palpitating.. Then you say forget it, this is just to much to bare.... Let me tell you this when ...you do nothing, nothing happens.... When you say nothing, nothing happens and when you want to grow from doing nothing, nothing happens... People get out there and JUST DO IT!!! DO IT NOW! Yes, you heard me.... You said you don't know where to start, then I'll say it; Put one foot in front of the other, that's how you start.... So Push through those feelings, Stomp on those demons and Plan your accomplishments... You can do it, I believe in you. The Beast.... www.dsbg4u.com

Teaching or Leaching

 

Today was an awesome day... I was tired the last few days and had to take some time away from home to get rested... Everyone knows there's no rest in my house to many people....lol... so I left and got work done.... Today more books were or...dered and sent out... I didn't have to do a thing. My assistant did everything.. When we teach others and stop being scared to show others what we do, this is when you grow... People if you die today or tomorrow will your business die with you, or will it still grown because you shared the vision with someone else... If you want to leave this business for your kids, you better TEACH someone how to do it... Leaders are Teachers...
The Beast...  

Office Space4U...

Sometimes you have to make your office yours, even if it's in a closet, spare bedroom or dining room table, decorate it up. Make it something you love to be around and watch how productive you will get. Ever noticed when your office is dark and not you, you get no work done..You'll say something like, I'll try again tomorrow. Think about it and remodel that office today...

Blame Not

We need to stop blaming others because we don't see the bigger picture. For example, yesterday I had a big event to go to and washed my hair and my dryer wouldn't work. I could have blamed myself for not testing it and got all worked up...... No, this is not how I work... I turned on my desktop fan on full force and put my big head in front of it to dry it... Yes I did... I was so happy doing it also because it was drying half of my head.. See it could have been worse, my fan could have blew up..I had 400+ people eatting our cupcakes and not one of them knew my head was half wet and didn't care... Did I get upset no... I went with a half dried head and smiled as everyone congratulated us on our cupcakes...You determine your success and your attitude, so people stop blaming others and realize it could be worse... The Beast...